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CallQueue Agent Editor

CallQueue Agent Assignments Editor

CallQueue Agent Assignments Schedule Editor

CallQueue Agent Skills Editor

CallQueue Agent CallerID Routing Editor

CallQueue Agent Review Manager

Dialer Settings

Dialer Control

Dialer Status Log

Dialer Campaign Editor

Dialer Campaign Phone Number Groups

Dialer Campaign Phone Numbers

Dialer SMS Message Templates

SMS Message Center

Campaign Logs

Campaign Reports

Dialer Generate Reports

CallQueue Generate Reports

DayNight Mode Editor

Extension Editor

Device Editor

MeetMe Bridge Editor

DayNight Groups Editor

CallQueue Queue Leave Conditions Editor

CallQueue Settings Editor

User Editor

Department Editor

Tenant Editor

Hunt Group Editor

Hunt Group Members Editor

Inbound CallerId Remap Editor

Inbound CallerId Block Editor

Inbound CallerId Whitelist Editor

Phone Button Editor

Parking Lots Editor

Device Registrations Editor

Phone Company Directory Editor

Phone SysDial Editor

PhoneMap Group Editor

PhoneMap Editor

Prompt Manager

Voicemail Editor

Agent Allocation Editor

Call Logs

Call Logs

Call Reports

Credit Card Generate Reports

CallQueue Queue Activity Report

CallQueue Agent Performance Report

CallQueue Queue Activity Report

CallQueue Agent Performance Report

1. Use the navigation panel on the left to select a Screen.
2. Upon making a selection, the screen will open in place of this Quick Start Welcome tab.
3. Instructions are available in the Support area for each screen if you need extra help.

When you select a navigation option, additional details will display here.